Privacy Policy

Last updated: 12 July 2026

Information and services

Accounts and authentication

Lawtrain processes account and profile information, including name, email, mobile, user identifiers, address or pincode where supplied, profile information, authentication and verification records, session state, and Google Sign-In identifiers used to verify access.

Search, location, and appointments

Lawyer search and appointments can process specialization, pincode, selected lawyer, purpose or notes, date and time, mode, attendees, status, and Google Calendar or Meet metadata. When nearby search is invoked with permission, the mobile app sends precise coordinates to OpenStreetMap Nominatim to derive a pincode; manual pincode entry remains available.

Payments and subscriptions

Appointment, Basic, and FLG records can include Razorpay order and payment identifiers, amounts, verification state, Commercial Receipts, reconciliation or refund records, plan dates, status, and benefit use. Lawtrain does not ordinarily receive or store full card numbers, CVVs, UPI PINs, or online-banking passwords.

FLG, cyber, documents, and support

FLG can process family/member details, relationships, lawyer, plan, matters, messages, document metadata, access grants, and switch or cancellation requests. Member-controlled privacy applies. Cyber and support services can process incident, loss, transaction, evidence, file, contact, status, and communication information supplied for those services.

Use, providers, retention, and requests

Purposes and providers

Information supports authentication, service delivery, appointments, payments, support, communications, reliability, fraud and security controls, accounting, disputes, and legal compliance. It may be processed where necessary by selected lawyers and providers actually used for payment, Google services, hosting, database, storage, email, notification, support, and location processing.

Security and retention

Reasonable safeguards are used, but absolute security cannot be guaranteed. Records are retained only as reasonably needed for services and legitimate payment, Commercial Receipt, accounting, fraud, security, audit, legal, support, or dispute purposes.

Correction and deletion

Users may request correction or deletion subject to identity verification, active-service review, and applicable retention needs. Eligible information may be deleted or de-identified; necessary records may be retained with restricted use. No fixed deletion deadline or complete erasure from third-party legal or payment records is promised.

Contact

Use the Account Deletion page or contact notifications@lawtrain.in or +91 73488 33279. Never send a password, OTP, card detail, CVV, or UPI PIN.