Refund and Cancellation Policy

Last updated: 12 July 2026

Service-specific handling

Appointments

The current flow permits one reschedule. Customer cancellation, no-show, lawyer cancellation, service failure, refund eligibility, and platform-fee treatment require manual review under the accepted checkout terms and applicable law. No automatic refund is promised.

Basic subscription

The Lawtrain Basic Annual Subscription is prepaid and non-refundable after successful payment verification and activation. Cancellation does not entitle the customer to any full, partial, pro-rata, credited, transferred, or deferred refund. Failed, duplicate, or unverified payments that do not activate the subscription are handled separately through payment reconciliation, subject to applicable law.

Family Legal Guardian

The 90-day value is a lawyer-switch maturity rule, not a refund rule. FLG cancellation requires manual eligibility review and does not automatically cancel workspace access, change quota, detach the lawyer, or issue a refund.

Failed or duplicate payments

Failed or unverified payments do not activate paid access. Temporary debits, duplicate captures, reconciliation, settlement, reversal, and refund requests are handled manually with the payment provider as applicable. No provider or bank timeline is promised.

Request review

Contact notifications@lawtrain.in or +91 73488 33279 with the registered contact and service or transaction reference. Never share a password, OTP, card number, CVV, or UPI PIN.